Contractor Qualification Checklist

Every company claims they'll do a good job, even the ones that are dishonest or have a poor performance record. Below are a list of items that EVERY contractor you're considering should be able to provide. Don't just take their word for it, ask to see written proof and examples of the following:

Reputation

1. State Mechanical License - view

2. EPA Certification - see our Comfort Consultant

3. BBB Status in good standing - see our Comfort Consultant

4. Supplier Reference Letter - view

5. Client Reference Letters - view

Stability

1. Insurance Certificate - not 'self-insured' - view

2. Bank Character Reference Letter - view

Workmanship & Safety

1. Get a written bid (on a legitimate company form) listing specific model numbers, suggested equipment to be installed and a complete scope of work to be performed. - see our Comfort Consultant

2. Project quality compliance audit and checklist - see our Comfort Conultant

3. Post job follow up CSV survey - see our Comfort Consultant

4. Photo ID badges listing the technicians and/or installers certification level - see our Comfort Consultant

5. Employee background check and status - see our Comfort Consultant

6. Ongoing technical OEM training - see our Comfort Consultant
    

Professionalism & Service

1. "Satisfaction" Guarantee - view

2. "No-Lemon" Guarantee - view